Application to Decision
From application channels to a defensible decision and the notices behind it. Six agents cover intake, decisioning, fair-lending review, adverse action, disclosures, and the audit — with exceptions staying human.
Apply
Branch, web, and dealer applications land in the origination system.
Third-party VOI/VOE feeds the file. Open slot — no agent staffs this step yet.
Verify & assemble
Verifies the application, pulls the credit file, and assembles the clean underwriting package.
Decide
Decisions auto-loan and card applications on creditworthiness alone — prohibited-basis fields are structurally invisible to it.
Notices & review
Determines the specific principal reasons for adverse action under Reg B / FCRA.
Drafts the adverse-action notice or the cost-of-credit disclosures from the committed decision.
Reviews decisions for disparate treatment and prohibited-basis proxy risk (Reg B).
Exceptions and overrides above the auto-decision band stay with humans.
Assure
Audits decisions for soundness, consistency, and fair-lending integrity — findings feed back into decisioning.
Doc prep, closing, and disbursement. Open slot — no agent staffs this step yet.
The walkthrough
- 1
Applications arrive from every channel; verification data feeds the file.
- 2
Onramp verifies the application, pulls the credit file, and assembles a clean underwriting package.
- 3
Spark decisions on creditworthiness alone — the prohibited-basis fields never reach it.
Replay the real runsc-spark - 4
The same decision governed: a 104.8% LTV approval is blocked at the seam, and Spark re-plans to a compliant counteroffer.
Replay the real runsc-spark-aarvion - 5
Declines get specific, defensible principal reasons under Reg B; Plainspeak turns the decision into the customer notice.
Replay the real runsc-grounds - 6
Equipoise re-reviews decisions for disparate treatment against similarly-situated approvals.
Replay the real runsc-equipoise - 7
Backstop audits decision quality end to end, and exceptions stay with the credit committee — humans where humans belong.